Explo Ranked “High Performer” for Highest Customer Satisfaction Score in G2’s 2023 Summer Report

Explo Ranked “High Performer” for Highest Customer Satisfaction Score in G2’s 2023 Summer Report

Overview

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By the numbers:

  • Explo had the highest satisfaction rating in the Embedded BI category 98/100
  • 99% of users rated Explo’s Customer Support 5 stars
  • 97% of users rated Explo’s Ease of Use 5 starts
  • 97% of users found Explo to meet/exceed all of their requirements
  • Explo received 100% satisfaction scorings across its Dashboards, Big Data Services, and Data Visualization features
  • Explo received a 4.6/5 average rating

In Explo’s G2 profile, customers reviewed Explo based on what they liked best about the solution, features, benefits, and problems the product helps them solve. Explo was acknowledged as a High Performer in G2’s summer report for having the highest user satisfaction scores in the category, and 100% user satisfaction scores across core feature sets. Explo received the highest satisfaction score among products in Embedded Business Intelligence, 100% of users rated Explo 4 or 5 stars, 100% of users believe the product is headed in the right direction, and users said they would be likely to recommend Explo at a rate of 96%. In addition, Explo received its third Users Loves Us award

In February 2023, Explo set a new company record for dashboard views (end-customer dashboards) that was 20% higher than the company’s previous record, and set in a shorter month. Since then, Explo has continued to exponentially increase usage amongst customer end-users.


         

 “We are honored to be named a High-Performer for our third consecutive G2 report, and thrilled to see Explo achieve the highest end-user satisfaction scores in our category”, said Gary Lin, co-founder of Explo. “We are committed to investing in new ways for our customers to make use of data in this new era of AI.”

Explo provides solutions that come with out-of-the-box functionality for embedded analytics, dashboard visualization, and reporting. With product and engineering teams often overloaded with a nearly insurmountable number of feature requests, Explo provides everything needed to seamlessly integrate, stylize, and share customer-facing analytics in any SaaS platform or web portal.

A co-founder of a software company commented on Explo’s time to value in this five star G2 review: “Time to value is incredibly low with Explo. It takes hours to create extensive analytics dashboards that customers love, instead of weeks of in-house development. It also takes minutes to later fix or modify the dashboards, and push them to Production right away.”

In another G2 review by an application development analyst of a SaaS company, this user commented on Explo’s ease of use: “User friendly interface is a big help for PMs and Engineers to customize as per client requirements. It is always easy to create charts and tables.”

To view more Explo G2 reviews, visit here

Try seeing what Explo can do for your SaaS company. With a 7-day free trial, engineers, analysts, and developers can experience the benefits of Explo’s top rated customer-facing analytics platform.

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